The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Your payment information is secure through Etsy. We never receive your credit card information.
Phlebotomy Bracelets are 7 1/2 Inches. If you need a different size just, choose the size you need from the drop-down menu.
All other bracelets are made to fit up to 7 1/2 Inches. Some may be able to be resized. Please, send me a message at lakefrontjewels@gmail.com.
I will be glad to let you know if I can resize it for you.
Necklaces are usually 18 inches or larger. If you need it smaller, I will be glad to see if I can resize it for you.
If you need an extender chain just let me know the size.
They come in one-inch for 1.50, two-inch for 2.00, and three-inch for 2.50 sizes.
Please, use a silver or sterling silver cleaner or polishing cloth.
(Do not use silver liquid cleaner ON REAL PEARLS)
1. Take a photo of the item you need to return and send the photo to me at lakefrontjewels@gmail.com
2. Send the item back to me. (I can not replace lost or stolen items.) ***Custom orders are non-refundable***
***Return shipping is the responsibility of the buyer.***
I will send you a new item or give you a refund When I receive the item back. Your choice.
Returns are accepted within 14 days of purchase.
(NOTE custom orders are non-returnable.)
Please feel free to contact me with any problems you may have with a custom order. Thank you.